![]() In summary, though, the worst case (lost account access, don't know the correct password, etc.) doesn't seem to be the issue here - it's "just" configuring Thunderbird. I'm happy to help out over the weekend as, I'm sure, are some of the other contributors - let any of us know via IM. ![]() Your best bet, which you're pursuing, is "the guy" If that doesn't pan out then I'm sure there's a bunch of us on here who can help, but it will be waaaaaaaaaaaaaaaaaaaay easier to do it by phone, Zoom, Teams or whatever. Then you’ll need to update the password in Outlook, the program that displays your email messages and allows you to read, reply to, and organize them. ![]() ![]() The problem is that you need to find someone that you trust with these details who can help you reconfigure Thunderbird. If you have to change your email password, you’ll need to do that with your email provider (for example, Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corporate Exchange server). I now think you're out of options on this open forum because you are, very sensibly, not sharing the real details with me, the forum and everyone else on the internet. When you change a password using Thunderbird you're merely changing Thunderbird's copy of the password. Also included are instructions to change your password in the Thunderbird Password Manager. This article explains how to update your email password in Mozilla Thunderbird version 60 and newer. When it does that you can check the checkbox to save the password using the password manager if you want Thunderbird to remember the password. In Thunderbird, select three horizontal lines > Options > Security > Passwords > Saved Passwords. So there isn't a problem with your mail service it's up and running, and you have the correct connection details as they work with mail2web. Thunderbird will prompt for a password the first time it needs one. Thunderbird acts in exactly the same manner - if you feed it the correct details it will connect to your mail service, read the emails and shows them to you. The details that you provided to mail2web allow that app ("mail2web") to act as a proxy, or go-between, between you and the mail service. Simply tap Settings, and you'll be taken to the settings screen for that account, where you can enter your new password.Click to expand.That's good news as that means your underlying email account is up and running and you have the correct connection details (server address, username and password). The extension would add a new entry to Tools menu of the email. Double-click on the password you would like to change and edit accordingly. Or if you're on an iPhone, it may alert you with an error like " Cannot Get Mail". One such Add-on is Profile Password that helps to protect the emails with strong passwords.I cant find a forgot your password escape chute. If I cant locate the password it seems the next step is to change it for the account and Ioad it on both. The new password I have is not working on the phone. For example, if you're using an email program on your desktop computer, you might see a popup screen asking you to re-enter your email username and password. BUT, I have Thunderbird e-mail on my I-phone and tech support changed my password on the computer but not the phone.Most email clients will tell you exactly what's wrong when you start them up, and prompt you to enter your new password. By default, Thunderbird does not use a Primary Password to protect stored credentials. If you've forgotten your password, please see Retrieving a forgotten password instead. This is because the settings for that email address need to be updated with the new password. If you've recently changed your email password in Toolbox, you might find that the email address stops working in your third-party email software. In Thunderbird, select Three horizontal lines > Options > certainty > Passwords > Saved passwords. Transferring Domain and Hosting Services.Note: If you are removing saved passwords because you have changed your NetID account password, you will need to delete both in order to send and receive mail. iiNet email addresses are moving to The Messaging Company To change a stored password, highlight it and press Remove.
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